Informativa sulle spedizioni
At WonderlandByLilian, every gown and accessory is handcrafted with care and precision.
As most of our designs are made-to-order or custom-tailored, we handle each piece with the utmost attention to detail, ensuring it reaches you beautifully packaged and safely delivered.
Production Time
| Product Category | Estimated Production Time | Notes |
|---|---|---|
|
Custom or Standard Size Gowns / Suits |
2–6 weeks | All gowns and suits are made to order. Rush service available upon request. |
| In-stock Dresses | 3-5 days | For rush delivery, please contact our team before placing your order. |
| Accessories, Shoes, Jewelry | 3–10 business days | Handcrafted items may vary slightly in production time. |
| Home Décor, Bedding | 3–7 business days | Custom or pre-order items may vary. |
| Fabrics | 3–5 business days | Fabric pre-order items will require additional waiting time |
If you require your gown or product urgently, we offer Rush Production & Delivery Services depending on availability. You will receive a shipping confirmation once your order has been dispatched.
Shipping Options
| Service Type | Description | Estimated Delivery Time | Cost |
|---|---|---|---|
| Standard Shipping | Complimentary worldwide shipping for orders over USD $100. | 5-10 business days | Free |
| Priority Shipping | Faster processing and air courier dispatch with tracking. | 4-6 business days | $39 |
| Rush Service For Expedited Shipping | Reserved for urgent orders with event deadlines. | 3–4 business days | $139 |
Delivery times may vary slightly depending on customs clearance or local courier conditions.
Rush Order Service
If you need your gown or order sooner than the standard production time, we offer a Rush Order Service for select designs.
This service shortens the production period and prioritizes both crafting and shipping.
To request rush production or expedited delivery:
-
Please contact us at contact@wonderlandbylilian.com
-
Our team will confirm availability based on your event date and location.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Please allow up to 48 hours for tracking information to update.
You may also track your shipment at any time via our Track My Order page.
Customs and Import Duties
International orders may be subject to import taxes, customs duties, or fees imposed by the destination country.
These charges are not included in the product price or shipping cost and remain the buyer’s responsibility.
Customs policies vary; please consult your local customs office for more information.
Split Shipments
Orders containing multiple items may be shipped separately to ensure timely delivery.
You will receive a separate tracking number for each parcel.
Lost or Delayed Packages
If your package does not arrive within the estimated timeframe:
-
Check the status with your local courier or postal service.
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Contact us at contact@wonderlandbylilian.com with your order number, and our team will assist you.
While we are not responsible for delays caused by customs or courier issues beyond our control,
we are always here to support and help locate your parcel.
Our Commitment
Every order is handled with the highest level of care. From bespoke gowns to delicate accessories,
we ensure each piece is thoughtfully packaged and delivered with precision.
If you have an urgent deadline or special request, please contact us before ordering — we will do our best to accommodate your needs.
The WonderlandByLilian Team
Email: contact@wonderlandbylilian.com
